Good Times at Brown's Social House
On Sunday, Barbara and I took in the play Other Desert Cities at the White Rock Players Club with our good friends Ken and Jane. The performance was outstanding; over two hours flew by in a nano-second!
We finished off the afternoon at the local Browns Social House for an early dinner. We were immediately greeted by a cheerful smiling young server, who directed us to the reception desk. Here a young man quickly greeted us and then showed us to a table of our choice on the patio.
This is where the personable and very charming Emily enters the equation. We had yet to determine our beverage selection when she appeared at our table; one could tell she had the lovely personality of an Irish lass. Emily patiently waited while carrying on a conversation with us, making us feel relaxed and happy we were there. I cannot emphasize enough how important an employee like Emily is to any establishment. We settled on the House Red, a good choice; grapes are grown and bottled in the Okanagan.
A strong breeze came up as we sat on the patio, and the sun hid behind some black clouds. It became cold and uncomfortable; we decided to move inside. As we gathered our belongings, along came Emily; she led us through the restaurant offering a few table choice suggestions.
Once settled at a new table, Emily let us know it was not in her section. We were disappointed; Emily assured us she would instruct our new server to take good care of us. A few minutes later, Emily was back at the table to announce she would be able to continue to serve us, much to our collective delight. Once more, I cannot stress enough how important it is that an employee can make or break your business. An excellent server makes the meal in a restaurant, and Emily made ours!
I, of course, ordered my usual Beef Dip, which was excellent! Ken had a scrumptious looking Chicken Burger. Jane had the Szechuan Beef Noodle Bowl, which she immensely enjoyed and Barbara had the Steak Frites, which turned out to be a 7oz Angus beef sirloin steak with a side of alfredo pasta, and fresh-cut fries; she loved it!
Emily came by numerous times as we enjoyed our meal. She always had a charming response to all our questions and responded quickly to any request. Thank you, Emily, and thank you to the rest of the staff including the chef who put a nice finish to a lovely afternoon!